The client portal built for cleaning companies.
Give every client a branded portal for invoices, inspection reports, documents and requests — and give your cleaners a QR-code portal on every site. Flat monthly pricing. No per-seat fees.
No credit card. No setup fees. Cancel anytime.
“I asked someone to build exactly this — a portal my clients could actually log into. Can't wait to try it.”
The platform
One platform. Three portals. Built for how cleaning companies actually work.
Most cleaning companies run on a patchwork of tools that don't talk to each other. Tivlo connects everything into three purpose-built portals.
Client Portal
Your clients get a branded portal on your subdomain — their logo, your service. They log in to see invoices, download inspection reports, access compliance documents, and raise requests without emailing you at 11pm.
- Live invoice view synced from Sage 50
- Inspection reports with photos and scores
- Shared document library with version control
- Raise-a-request ticketing with conversation threads
Staff Portal
Your cleaners scan a QR code on the cupboard wall. No app to install. No password to remember. They log incidents, request stock, report issues and complete site checks from their phone.
- QR-code access on every site
- No-auth quick forms for accidents, stock and issues
- Staff can view site-specific documents and SDS sheets
- Supervisor assignments and site handovers
Owner Dashboard
You see everything. Client activity, open requests, inspection scores by site, invoice status, staff incidents. One dashboard tells you what needs your attention today.
- Real-time view across every client and site
- Requests inbox with assignment and SLA tracking
- Mass-update documents in one click
- Reports and analytics across clients, sites and inspections
Everything included
Built for cleaning businesses. Not adapted from something else.
Branded client subdomain
Your portal lives on your domain. Your logo, your colours. Clients see your brand, not ours.
Sage 50 invoice sync
Your accounting system stays the source of truth. Invoices flow into client portals automatically.
Mobile-first design
Works on any device. QR codes for cleaners, responsive portal for clients, dashboard on your phone.
GDPR compliant, UK hosted
Data hosted in the UK. Each company's data completely isolated. Helps you meet your GDPR obligations.
Requests & ticketing
Clients raise requests through their portal. You see them in your inbox with full context, not in email threads.
Bulk document updates
Renew your public liability insurance? Update once, every client portal shows the new copy instantly.
Pricing
Flat-rate pricing. No per-seat fees. Ever.
Most client portals charge per user — so the more you grow, the more they charge you. Tivlo charges one flat rate per month.
Starter
For cleaning companies landing their first contracts and putting professional systems in place.
- Up to 25 client companies
- Up to 10 sites
- Up to 5 staff accounts
- 10GB document storage
- 1 portal template
- Unlimited portal users
- Branded client portal subdomain
- Invoice delivery (Sage 50 CSV import)
- Inspection reports & document centre
- Client requests & ticketing
- QR quick forms for site staff
- 14-day free trial
- No setup fees
Growth
For established cleaning businesses running multiple crews across dozens of sites.
- Up to 150 client companies
- Up to 50 sites
- Up to 25 staff accounts
- 50GB document storage
- 3 portal templates
- Everything in Starter
- Advanced inspection reporting
- Custom request categories & routing
- Staff assignment per site
- Reporting & analytics dashboard
- Priority email support
Scale
For regional and national cleaning companies running hundreds of contracts.
- Unlimited client companies
- Unlimited sites
- Unlimited staff accounts
- 500GB document storage
- Unlimited portal templates
- Everything in Growth
- Full white-label (no Tivlo branding)
- Priority SLA — 4 hour response
- Custom domain support
- Advanced permission controls
- Dedicated onboarding
Founding Partner Programme
Become a Founding Partner
We're opening Tivlo to just 10 cleaning companies first. Founding partners get full access before public launch, help shape the product, and lock in their pricing permanently.
Locked-in launch pricing — for life
Founding partners lock in at a rate significantly below standard pricing. That rate never changes, for as long as you subscribe.
1:1 onboarding with the founder
Chris works with you directly to get your portal live, your clients invited, and your documents uploaded.
Direct product roadmap input
Tell us what to build next. Founding partners have a direct line to the product team — requests from you go straight to the top of the backlog.
Priority support, always
Founding partners come first. Every time. For the lifetime of your subscription.
Free tool
How professional is your cleaning company?
Take the free 3-minute scorecard and get a clear picture of where your business stands — across client experience, operations, staff management, finances, and growth.
Start my free scorecardNo sign-up required. 20 questions. Instant results.
Frequently asked questions
Ready to stop being your own help desk?
Give your clients and staff somewhere to self-serve, so you can get back to running the business.
No credit card. No setup fees. Cancel anytime. Built in the UK for UK cleaning companies.