Coming soon — free tool
How Professional Is Your Cleaning Company?
The free 3-minute scorecard for cleaning company owners is launching soon. Twenty questions across five business areas. A clear score with practical recommendations you can act on this week.
You started as a cleaner. You built a team. Now you're running a business — but half your evening disappears into WhatsApp messages, chasing invoices, and sorting tomorrow's rota from your kitchen table.
You know the service is good. Your clients stay. But there are gaps — in how you communicate with clients, how you manage your team, how you handle the admin that never seems to end. The question is: which gaps matter most?
Find out where you actually stand
The scorecard measures your business across five categories that separate companies that struggle from those that scale. No guesswork. Just a clear score based on how your business actually operates today.
Get recommendations you can act on this week
Your results come with specific, practical steps — not vague suggestions to 'invest in technology.' Whether you score 25 or 75, you'll walk away knowing exactly what to focus on first.
See how you compare to other cleaning businesses
Your score places you in one of four tiers — from Startup to Industry Leader. You'll see where you sit relative to other commercial cleaning companies and what the businesses ahead of you are doing differently.
The scorecard
What the Scorecard Covers
Five categories. Four questions each, scored 1–5. Maximum score: 100.
Client Experience
How professional is the experience for your clients? From how they access documents to how they report issues — this measures whether your clients see a polished operation or a disorganised one.
Operations
How well does the business run day-to-day? Scheduling, task verification, incident reporting, site access management. The difference between a business that runs on systems and one that runs on memory.
Staff Management
How do you onboard, communicate with, and retain your team? Staff portals, holiday management, compliance tracking, training records. The things that make operatives stay or start looking elsewhere.
Finance & Admin
How quickly do invoices go out? How do you chase late payments? How professional are your quotes? This category measures whether your financial admin is a strength or a time sink.
Growth & Professionalism
How well-positioned is your business to win new clients and keep existing ones? Marketing, brand presence, client satisfaction tracking, contract renewals.
Be the first to take it
The scorecard is launching in April 2026. Register now and you'll be among the first to receive your score and recommendations — ahead of the public launch.
Register for early access
Free. No credit card. We'll email you a direct link when the scorecard goes live — founding members get first access.
Register — it's free20 questions. 3 minutes. Instant score with practical recommendations.
While you wait — join the founding cohort
Be one of the first cleaning companies to use Tivlo. Founding members get priority access, a locked-in launch price, and a direct line to shape the product.
No credit card. No setup fees. Cancel anytime. Built in the UK for UK cleaning companies.